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Mark Matteson
International Speaker and Bestselling Author of over 15 Books

*Virtual event duration may differ from what is outlined below. Typically, a 1-Day physical in-person event will equate to a 2-Day virtual event. If you are interested in a virtual event, please inquire on event duration.

Also Available for Consulting Services – See Below for More Details

TOPICS

  • Sales Management, In-Home Sales & Mindset
  • Leadership & Company Planning
  • Customer Service & Dispatching

Mark Matteson started his career as an HVAC technician in 1976. He is one of those rare professionals who can say he is publisher, speaker, consultant, podcaster and best selling author and mean it. He has attracted the biggest and most profitable HVAC contractors (six “Contractors of the Year”), distributors and manufacturers as well as such organizations like Microsoft, t-mobile, John Deere, Conoco-Phillips, Aflac, New York Mutual Life and many other Fortune 500 companies on three continents.

1 Day Event
2+ Day Event
Webinar
Keynote

It’s About TIME

How to get twice as much done in half the time. Learn to do first things first, one thing at a time and finish what you start. What is the best and highest use of your time? Based on Mark’s new book of the same name.

Topics Covered

  • How to Get More of the Right Things Less Time.
  • Learn to Do First Things First, One Thing at a Time and Finish What
    You Start.
  • What is the Best and Highest Use of Your Time?
  • On Habit and Comfort Zones
  • Values and Goals
  • The Self-Confidence Formula
  • On Words and Progress
  • Ten Ways to Improve Work-Life Balance
  • On Mentors and Goal Achievement
  • Seven Deadly Sins of Effective Communication
  • On Attitude and Gratitude

The 10 Commandments of Great Managers

Principles and natural laws are timeless. Just what are the ten habits of effective managers? Learn these simple (not easy) principles to transform your team’s effectiveness, morale and productivity.

Topics Covered

  • Fall in Love with Your Work
  • Become a Lifelong Student
  • Get Great at Sales and Marketing
  • Know Thyself (and Others)
  • Set Big Hairy Audacious Goals
  • Track and Measure Everything Important
  • Reward Behavior You Want Repeated
  • Hire Hard, Train Easy
  • Become a Good Finder
  • Building Your Team

Sales Success Strategies

Just what do the very best sales professionals do? Learn the common denominators of sales success. How would you like to consistently enjoy a 75% close ratio and become the top producer in your company or region?

Topics Covered

  • It Starts With Your Goals
  • Prospecting 101
  • Sales vs. Marketing
  • Qualifying the Prospect
  • Killer Proposals
  • A Choice of Yeses
  • Three Closes That Work
  • Overcoming Objections
  • Service After the Sale
  • How to Enjoy a 75% Close Ratio
  • The Art of Referrals

Customer Service Excellence

The purpose of business is get and keep customers. Learn how to lower churn, deal with angry customers and keep more of the clients you have worked so hard to earn. What if you kept more of the business you have?

Topics Covered

  • It Costs a Dollar to Keep a Customer ($7 to Get a New One)
  • Dealing With an Angry Customer
  • Under-Promise, Over-Deliver
  • Going the Extra-Mile and Why
  • Teaching Your Techs to Generate Leads From the Field
  • Increase Sales Without Increasing Overhead
  • Everybody is In Sales
  • Best Practices of Great Service Companies
  • Creating a Customer Service Culture
  • Servant Leadership and Why It Matters

Presenting Like a Pro

Did you know the number one fear men have is public speaking? Learn how to bolster your confidence in front of group, tell a great story to make a point, use humor (the right kind) for effect and much more.

Topics Covered

  • The Number One Fear Men and Women Have
  • Talk About What You Know and Love
  • Preparation and Planning
  • Change Your Voice, Change Your Life
  • Beginning and Ending With a Bang
  • How to Use Flip Chart, White Boards and Handouts
  • Engaging the Audience with Exercises
  • The Art of Stories (What’s Your Point?)
  • Using the Right Kind of Humor
  • The Art and Magic of Improv
  • On PowerPoint
  • Selling From the Stage

Freedom from Fear

Would you like to learn how to change? What do you need to learn to do to go from here to there? Learn how to become a goal achiever, stretch comfort zones and improve your attitude. Based on the international best selling book of the same name. This seminar will change your life both personally and professionally.

Topics Covered

  • What is F.E.A.R.?
  • The Six Ghosts of Fear
  • Why Worry?
  • Readers Read
  • Attitude Determines Altitude
  • Solitude, Silence and Serenity
  • Labor of Love
  • Helping is the Heart of Happiness
  • Time Takes Time
  • Releasing Resilience
  • Mutually Meaningful
  • Analyze Associations
  • Wanting Worthwhile Work
  • Navigating the Rapids of Change

Team and Trust Building

Would you like to learn how To Build A Dynamic, Effective, Team and Raise Morale and Productivity Based On Trust And Enhanced Relationships? Soar with strengths. Focus on similarities instead of differences.

Topics Covered

  • What Kind of Team Do You Want to Build?
  • The Chicken or the Pig?
  • Eliminating Blame
  • Stop Gossip in It’s Tracks
  • Focus on The Similarities
  • Synergy and Solutions
  • Building Consensus
  • Soar With Your Strengths
  • Delegate Your Weakness
  • T.E.A.M. = Together Everyone Achieves More
  • How to Get the Most From Meetings
  • The Greatest Managment Principle in the World?
  • Sharing the Credit and Profit

Freedom from FAT

What if your Technicians learned how to Generate New Business, Leads and Sales From the Field Without Increasing Overhead. Empower Your Techs to Soar! Give them the “Soft Skills” needed to dramatically increase sales and keep more of the business you have!

Topics Covered

  • The Dangers of Fat—The Benefits of Fit
  • Middle Age is When Your Broad Mind and Narrow Waist Trade Places
  • What is Your WHY?
  • How Much By When?
  • Find a Buddy
  • Changing Your Relationship with Food
  • It’s 80% Nutrition, 20% Working Out
  • Find Something You CAN Do
  • P.Q.E. = Portions, Quality, Exercise
  • Add Years to Your Life and Life to Your Years

Tailored Workshops, Bottom Line Seminars, Coaching

“It’s About TIME”
Imagine information that would assist you in getting more of the right things done in less time? What if you could be 20% more effective in your business or job? Imagine achieving your professional and personal goals in a fraction of the time. Well, “It’s About TIME” is just the seminar for you. Based on the Best Selling Book.

“Presenting Like a Pro”
Did you know the number one fear men and women have is public speaking? Learn how to bolster your confidence in front of group, deliver a “Knock Their Socks Off!” presentation and much more. How to use Flip Charts and White Boards to unlock Creativity and Innovation. The Power of Stories. Using the Right Kind of Humor. Brainstorming 101. The Art of Influence. How to End With a Bang! This seminar will provide you with the tools to close more business, influence more people and leave your clients wanting more!

“Team and Trust Building”
Would you like to learn how to Build A Dynamic, Effective, Team and Raise Morale and Productivity Based On Trust And Enhanced Relationships? Soar with strengths. Focus on similarities instead of differences. Getting to know you, drilling the fundamentals of communication, both sending and receiving. The art of active Listening to build rapport and trust. T.E.A.M. = Together Everyone Achieves More!

Special Offer For Contractor University Members

Contractor University Members enjoy 25% off the normal investment.

Mark’s bestselling books are also bundled at wholesale pricing as an effective way to sustain the momentum created.

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